Editing Google Fi (section)

==== Google One ====
[[File:Screenshot Google Fi - Google One Not Permitted.png|thumb|The message you'll get if you're already on Google One - which you often are]]
If you have a [https://one.google.com/ Google One] account, that pays for more than the default you'll have some trouble. Unfortunately, Google Fi comes with a subscription to Google One. Fortunately, this can be solved on the back-end by their guys, but there's nothing you can do.

Because you got on the individual plan, however, you won't have any loss of service for the period until they fix this on the back-end (a few hours). The customer service representative I had couldn't internally transfer me. She had to switch the ticket to the Google One team, then tell me they'd call back, and then hang up. About 30 minutes later, I was able to add Julie to the plan.

They never called back. But the next day they sent me a generic form email about how to switch Google One service which was irrelevant to everything.

[[Category:Troubleshooting]]
[[Category:Reviews]]